SIP Training and SSCA® Certification

Support Form

To help us troubleshoot, please answer ALL QUESTIONS fully and complete the boxes that require text.

Have you tried another Browser?
If so, please type in the name(s) and version(s)

Yes No

Have you tried to replicate the issue on another PC?

Yes No

Have you tried to replicate the issue at another location i.e. your home?

Yes No

Is the device that you are using now the one you are having the problem on?

Yes No

Your Full name *

Your email address *

The course or exam that 'relates' to the issue

Platform *

Browser *

Browser Version *

Flash Version

More details, please type here *

Snapshot

Please attach a screenshot of the problem if possible.

Known Errors

Note: If you have problems with the Firewalls / NAT / SBC module then please enable FLASH in the browser you are using - the error is a HTML5 issue which we are looking into.

Note: iPad/Safari has issues with the 'Resource' tab within the Networking for VVoIP program. We're awaiting updates from our 'Authoring' software provider for a fix. Please use Chrome on the iPad instead.