SIP Training and SSCA® Certification

Support Form

To help us troubleshoot, please answer ALL QUESTIONS fully and complete the boxes that require text.

Have you tried another Browser?
If so, please type in the name(s) and version(s)

Yes No

Have you tried to replicate the issue on another PC?

Yes No

Have you tried to replicate the issue at another location i.e. your home?

Yes No

Is the device that you are using now the one you are having the problem on?

Yes No

Your Full name *

Your email address *

The course or exam that 'relates' to the issue

Platform *

Browser *

Browser Version *

Flash Version

More details, please type here *

Snapshot

Please attach a screenshot of the problem if possible.

Known Errors

If videos are not playing correctly in Google Chrome, please enable Flash. In the Address bar enter chrome://settings/content - then on the settings screen select allow sites to run flash

Note: iPad/Safari has issues with the 'Resource' tab withing the Networking for VVoIP program. We're awaiting updates from our 'Authoring' software provider for a fix. Please use Chrome on the iPad instead.