SIP Training and SSCA® Certification

Support Form

To help us troubleshoot, please answer ALL QUESTIONS fully and complete the boxes that require text.

Have you tried another Browser?
If so, please type in the name(s) and version(s)

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Have you tried to replicate the issue on another PC?

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Have you tried to replicate the issue at another location i.e. your home?

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Is the device that you are using now the one you are having the problem on?

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Your Full name *

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The course or exam that 'relates' to the issue

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Flash Version

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Snapshot

Please attach a screenshot of the problem if possible.

Known Errors

Note 1: July 30th 2019, we are uploading new changes to the WebRTC Integrator program. If you have any issues, please clear your browser caches before trying again. All updates will be done by 5pm UK time.

Note 2: Using the Safari browser on an Apple MAC and/or iPad will result in issues when launching the Networking for VVoIP program. The supported browser for these systems is Chrome.

Note 3: Audio on the 1st slide of a module may not automatically play. This is due to Google changing its Chrome browser behavior. We intend to roll out permanent fixes for this but in the meantime, you can do any of the following. a: use Firefox b: Enable Flash in Chrome c: Simply replay the slide, the Audio will then start.