SIP Training and SSCA® Certification Support Form

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Support Form

To help us troubleshoot, please answer ALL QUESTIONS fully and complete the boxes that require text.

Have you tried another Browser?
If so, please type in the name(s) and version(s)

Yes No

Have you tried to replicate the issue on another PC?

Yes No

Have you tried to replicate the issue at another location i.e. your home?

Yes No

Is the device that you are using now the one you are having the problem on?

Yes No

Your Full name *

Your email address *

The course or exam that 'relates' to the issue

Platform *

Browser *

Browser Version *

Flash Version

More details, please type here *

Snapshot

Please attach a screenshot of the problem if possible.

Known Errors

*** BLANK PAGES ***

If you try to load course modules and get a 'blank page', please try these things first before filing a support request. If you do have to file a request then please give as much information as possible, even screenshots.

Sign out and then Sign back in and retry
Clear Browser Cache
Try an alternate browser
Try an alternate device such as another PC, iPad, Smart Phone etc.
Try an alternate nework, maybe even switch to 4G/5G?