SIP Training and SSCA® Certification Support Form

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Support Form

To help us troubleshoot, please answer ALL QUESTIONS fully and complete the boxes that require text.

Have you tried another Browser?
If so, please type in the name(s) and version(s)

Yes No

Have you tried to replicate the issue on another PC?

Yes No

Have you tried to replicate the issue at another location i.e. your home?

Yes No

Is the device that you are using now the one you are having the problem on?

Yes No

Your Full name *

Your email address *

The course or exam that 'relates' to the issue

Platform *

Browser *

Browser Version *

Flash Version

More details, please type here *

Snapshot

Please attach a screenshot of the problem if possible.

Known Errors

CERTIFICATE EXPIRY MESSAGES
If you have received an email (or mutiples) informaing you that your certificate has expired - please ignore as it's a system bug that we are trying to fix. You can check your certificate status when you logon.

*** LOGGING INFORMATION ***

A system 'bug' caused logging information between 27th Feb 2023 and 22nd March 2023 to stop. Thus if you logged on and accessed training between these dates your activity was not recorded. Unfortunately this information cannot be retreived.