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“Mitel 'SIP Center of Excellence' is pleased to announce that it fully supports and endorses The SIP School and the SSCA” Anshu Prasad, Mitel
“TIA recognizes the SIP School's online program as an excellent, cost-effective and convenient source for both training and certification for IT professionals, filling a growing need as IP networks continue to evolve.” TIA President Grant Seiffert
“Having just completed the SIP training, I must say that I am VERY HAPPY with the training that was provided by your school” Joe, Avaya
“I can fully endorse 'The SIP School' and the SSCA certification program” Paul Gorrigan, Panasonic.
“The SSCA® is the single most important certification on SIP in the world today” Toshiba
“My trainers felt that the SIP training was excellent and included all the material that we would normally design into an ILT course” Julian, Siemens.
“We had a conversation and will be providing a Link and Endorsement in the SIP Training section of our Training page” Scott Beer, Ingate.
“The training is very helpful and detailed. I can not think of anything negative.” Larry, TDS Telecom
“The sip school course I completed was the most indepth, complete coverage course that I have taken on a subject” Steve, MTS Allstream
“The sip school course I completed was the most indepth, complete coverage course that I have taken on a subject” Steve, MTS Allstream
“There are many books and courses, but I found nothing comparable.” Daniel, Telekom & Netzwerk AG
“The SIP School is an excellent resource that I personally recommend.” Alan Percy, AudioCodes
“By far this course is way ahead of the Nortel offering” Tim, Bell Canada
“I think that anyone dealing with SIP, should have this [SSCA®] certification, as a way to prove they know what they’re talking about.” David, Brand Electric

New Content - August 2011

As SIP evolves, so does the SSCA® SIP training program and including a brand new module - SIP and Fax over IP - here's a list of all the new stuff that will be uploaded from Aug the 1st to Aug 5th 2001.  By the 5th, all of the content will be available to you (as long as you have a valid course license).

If you are preparing to take your SSCA® test - 'DON'T PANIC' ....  All the new stuff will not be added to the test until 19th August so for example, SIP and Fax over IP questions you will not see until the 19th August 2011.

CORE SIP

SIP Client Configuration
  • Configuration scenarios
  • Some basic elements
 
SIP-T and the PSTN
  • SIP-T and SIP-I 
  • RFC 4734
 
SIP Trunking
 
SIP Trunking benefits
  • Number Consolidation
  • Virtual Presences
SIP Trunk performance
  • ADSL Developments
  • Fibre Options
SIP Trunking and MPLS
  • MPLS, basic explanation
  • MPLS Label format
  • MPLS in a MAC frame
  • MPLS example network
  • MPLS benefits
Setting up a SIP Trunk – new ‘real world’ example
  • Add a VoIP Provider 
  • Provider SIP Servers 
  • Authentication 
  • Add a Dialling Rule 
  • Trunk setup complete 
  • Call out Trace 
  • Comparing SIP packets from two ITSP providers 
Choosing an ITSP
  • Understanding ITSP Offerings 
  • SIP trunking Checklist for ITSP evaluation
 
SIP, VoIP and QoS
 
Quality of Service
  • New QoS description
  • Updates to packet delay recommendations
 
Firewalls, NAT and SBCs
 
NAT
  • Near end  NAT described
  • Far end NAT described
 
ENUM, DNS and VoIP Peering
 
ENUM, DNS and VoIP Peering
  • New call flow examples
VoIP Peering
  • Stay ‘On-Net
  • From ITSP to PSTN and Back…!
  • Loss of features with the PSTN
  • Peering Profiles and Agreements
  • Bi-lateral Peering
  • Multi-lateral Peering
  • A few providers
  • ENUM in North America
  • A complete ‘infrastructure’
Testing
  • ENUMPlus for multiple ENUM trees
 
Wireshark
 
Wireshark testing
  • SIP Social directory
  • SIP test numbers
 
SIP and Fax over IP
 
Faxing Basics
Faxing background
T.30 Fax signaling
Associated tones and protocols
The ITU and TIA standards
 
Fax over IP
Fax over IP benefits
From the old to the new
Intro to FoIP
FoIP and SIP trunks
Protocol conversions
 
Fax Protocols
G.711 Pass-through
T.37 Store and Forward
T.38 Relay
Where does SIP fit in?
UDPTL
Protocol options for the future
 
FoIP in action
SIP in FoIP – Call Flow
SIP INVITE
INVITE for T.38
The INVITE SDP body
Wireshark FoIP example
SIP T.38 Call flows – IETF draft document
 
Bandwidth
T.38 and G.711 network traffic
 
Troubleshooting
The basics
More complex issues to watch out for
 
Ongoing Efforts
SIP Forum and i3 Forum
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