Home of the SSCA® SIP Training
and Certification service
“Mitel 'SIP Center of Excellence' is pleased to announce that it fully supports and endorses The SIP School and the SSCA” Anshu Prasad, Mitel
“Having a Wiki with this information seems quite helpful” Henning, Columbia University
“This is a great idea based on the discussions I end up having with co-workers about protocols and the different implementations based on the RFC's” Alan, 3Com.
“I can fully endorse 'The SIP School' and the SSCA certification program” Paul Gorrigan, Panasonic.
“Your course was amazing” Hugo, Dataphone Mexico
“We had a conversation and will be providing a Link and Endorsement in the SIP Training section of our Training page” Scott Beer, Ingate.
“I am going through my training. I have to say this is EXCELLENT stuff. I am amazed at the superior quality of this training and in depth information” Brian Tinsley, x5solutions.
“I like what you are offering a lot!!!” Davy, Trinity Convergence.
“My trainers felt that the SIP training was excellent and included all the material that we would normally design into an ILT course” Julian, Siemens.
“I found the SIP training very informative and it has given me a good understanding of how SIP works which is what I was looking for” Patrick, Totalcomm.
“The SIP training was comprehensive and informative, I like the interactive web format and your delivery and style was very good” Martin, Support Span.
“Lots' of good info (even as revision for what I should already know)” Dave, Affiniti
“Fantastic” Roy, Time4Lime
“By far this course is way ahead of the Nortel offering” Tim, Bell Canada
“I did find the training awesome, it helped a lot covering many topics” Kenny, Fulton Communications
“Having just completed the SIP training, I must say that I am VERY HAPPY with the training that was provided by your school” Joe, Avaya
“The training is very helpful and detailed. I can not think of anything negative” Larry, TDS Telecom
“I have to say that this was the best, most informative networking class that I have taken to date” Eric, Marconet
“The SIP Mitel Style course was very informative and I have recommended it to others” Chris, Marconet
“Classes (online) were awesome. They were easy to follow and full of great information” Kent, Hyde Telecom
“Detailed and easy to follow ” Mike, Ottawa-Carleton District School Board
“The SIP School is an excellent resource that I personally recommend.” Alan Percy, AudioCodes
“The course was excellent” José Luis, Telssa - Nicaragua
“Your product is amazing” Amir - Memorial Hospital, Colorado Springs
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Support

If you are having problems accessing this online course, please check or try the following first.  Please note that although the site may run with IE6 and older browsers - we do not support it.  IE 7 is supported, IE8 will be supported but currently has issues we are working on.  The recommended browser for The SIP School is Firefox [www.firefox.com]

  1. Check the Status of the system via the link on the Logon page
  2. Turn off Pop-up blockers for this site
  3. You must have Flash loaded and make it Flash 10 for the Speaking Avatar to work - www.adobe.com  
  4. Check your connection speed - 1Mbps or more is recommended
  5. If modules do not load, try a different PC or try a little later
  6. Try 'clearing' the browser cache and try again
  7. If the connection seems slow - try a different one i.e. at home or another work location
  8. If your logon is not working - 'Type in' your logon ID and password as Copy / Pasting a password sometimes results in extra characters being added
  9. Remember that the Password is 'case sensitive'
  10. If you have lost (or can't remember) your password. Use the 'Forgotten your password' option to send a new password to your email address
  11. It may be worth trying a different browser such as Firefox
  12. Users of Vista may experience problems when trying to open modules using IE.  This course was developed using Web standards and due to IE's lack of standardization we have found problems when running on Vista.  Therefore, the only supported browser on Vista for this course is Firefox
  13. If you 'Fail' a test but see a value of 0 as your score.  Please logout, clear your browser cache and then re-try 24 hours later.  This, again is an IE issue.

If you have tried / checked all of the above, please send a detailed email of your particular problem to support-level2@vocale.it with as much detail of the problem and system configuration as possible; in order to assist us in assisting you.

 

Thank you, the Vocale support team